Chạm·AI Phygital Agency
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Free for small and mid-size businesses

Phygital Audit: find where your revenue is leaking

Your customers pass through 3 layers before they buy: your website, AI search and your physical touchpoints. If even one layer serves wrong information or stays silent, orders drop without anyone noticing. Chạm AI checks all 3 layers for free and shows exactly where the leaks are, plus 3 fixes you can make right away.

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3 LAYERS YOUR CUSTOMER PASSES THROUGH - THE AUDIT CHECKS ALL 3 1. Website Speed, content, schema Do forms and buttons work? Is conversion measured? 2. AI search Do ChatGPT, Gemini and AI Overviews mention you? Is the data they read correct? 3. Physical touchpoints Google Business Profile Do hours, prices, stock match? Does anyone answer the phone? Every mismatch between the 3 layers is an order lost in silence

Diagram: the 3 layers a Phygital Audit checks.

What you get (even if we never work together)

01

A one-page leak report

All 3 layers scored using public data: how AI reads your website, which information conflicts across channels, and at which step customers drop off.

02

3 fixes you can make now

Ranked by impact. There is usually at least one your own team can finish within the week, no vendor needed.

03

A 30-45 minute call

We walk through the results in business language, no jargon. Ask anything; commit to nothing.

No system access required. The whole audit is based on what your customers and AI assistants can see from the outside.

How it works: 3 steps

1

Fill in the form (2 minutes)

Business name, website or fanpage, industry. No website yet? We audit anyway - focusing on your Google profile and chat channels.

2

Chạm AI runs the checks (2-3 working days)

The three-layer suite: website performance and content, your presence on ChatGPT, Gemini and AI Overviews, and how well information matches across channels and the point of sale.

3

Get the report and talk it through

A 30-45 minute call to walk through the findings. The report is yours to keep and use with anyone.

Book a free Phygital Audit

Chạm AI takes at most 5 audits a week to keep quality high. Fill in the form and we reply within 24 working hours.

Or message us on Zalo: +84 375 988 545

Quick answers - Frequently asked questions

How does the free Phygital Audit work?

TL;DR: Chạm AI checks the 3 layers your customers pass through before buying - your website, AI search (ChatGPT, Gemini, AI Overviews) and your physical touchpoints - using public data only, no system access needed. Within 2-3 days you get a short report of where revenue is leaking plus 3 fixes you can make right away, and a 30-45 minute call. No strings attached; if you want Chạm AI to handle the specialist work, we quote it separately.

What is a Phygital Audit?

A free check of the 3 layers customers pass through before buying: your website (speed, content, conversion), AI search (whether ChatGPT, Gemini and AI Overviews mention you and whether the data they read is correct) and physical touchpoints (whether hours, prices and stock match across channels). The result is a short report of revenue leaks plus 3 immediate fixes.

Is it really free, no strings attached?

Really free, no strings. You keep the report and the 3 fixes even if we never work together. There is usually something your team can do itself and something that needs a specialist - if you want Chạm AI for that part, we quote it separately.

How long does it take, what do I prepare?

A 2-minute form with your business name, website and industry. Chạm AI runs the checks in 2-3 working days, then we book a 30-45 minute call. No system access - everything is based on public data your customers and AI assistants can see.

No website yet - can I still get audited?

Yes. The audit then focuses on your Google Business Profile, fanpage, Zalo OA and how well information matches at the point of sale. A missing website is often one of the leaks we flag, with a sensible minimum-investment recommendation.