Service catalogue · The detailed version

What we do - concrete, down to each deliverable.

The homepage gives you the big picture; this page answers the more practical question: if you hire Chạm AI for one service, what exactly do you get? Every item below lists the scope of work and the deliverables. Services that deserve a deeper story have their own dedicated pages.

Digital environment

CLUSTER 01 · DIGITAL

Everything your customers touch on a screen - and in an AI's answer.

A workspace with design screens and an architectural model - where the digital and physical domains meet
D · 01 Brand Positioning

Brand positioning

Before designing anything, we answer three questions with you: who do you exist for, how are you different, and what voice do you speak in. The result is a brand foundation that every other service - web, content, space - builds on.

  • Deliverables: brand strategy document (positioning, target audience, core messages), manifesto, brand voice guidelines.
  • Included: naming consultation with trademark and domain availability checks.
D · 02 UX / UI Design

Experience & interface design

Websites, landing pages and apps designed around real user behaviour - not just beautiful, but built to lead visitors to action: leaving contact details, booking, buying.

  • Deliverables: complete design files (desktop + mobile), clickable prototype, reusable design system.
  • Scope: company websites, sales landing pages, app interfaces, internal dashboards.
D · 03 Web Development

Web development

Fast, secure code that passes Core Web Vitals and is readable by AI crawlers. We build and run real products ourselves - see Work and click through them.

  • Deliverables: a live website on your domain, source code, a guide for updating content yourself, measurement pre-installed (GA4, Search Console).
  • Scope: company sites, landing pages, SEO-ready blogs, speed optimization for existing sites.
D · 04 AI Agent

AI Agents for business

An AI teammate on duty 24/7 on your website and chat channels: answering from your business data, booking appointments, qualifying leads and handing them to a human. Unlike scripted chatbots, an AI Agent understands natural questions and takes action. Dedicated AI Agent page →

  • Deliverables: an AI Agent trained on your data, embedded on web/Zalo/Messenger, human-handoff playbook, monthly conversation reports.
  • Ready-made industry playbooks: real estate, showrooms, beauty clinics & spas, F&B, dental.
D · 05 SEO & GEO

SEO & generative engine optimization (GEO)

So Google finds you - and ChatGPT, Gemini and Perplexity cite you when customers ask. GEO is the field we publish about most in Vietnam - start with What is GEO.

  • Deliverables: technical SEO + GEO audit, standards-compliant sitemap/schema/llms.txt, keyword-cluster content plan, ranking reports plus AI brand-mention tracking.
  • Measurable: tracked through Search Console and periodic citation checks on ChatGPT/Perplexity.
D · 06 Content & Marketing

Content & integrated marketing

One message across every channel: SEO blog, social, ads, email. Content written for readers to trust and AI to cite - no keyword stuffing.

  • Deliverables: monthly content calendar, long-form SEO/GEO articles, social content sets, ad setup and optimization (Facebook, Google, TikTok), performance reports.
  • Voice: built from the brand voice guidelines in D·01 - consistent from website to AI Agent scripts.

Physical space

CLUSTER 02 · PHYSICAL

Where customers walk in and make decisions - designed in the same language as your digital brand.

Minimalist architecture with teal glass partitions and warm concrete walls
P · 01 Architecture

Architectural design

Concepts and construction documents for showrooms, offices, shops and cafés - facades, lighting and materials unified with the brand identity defined on the digital side.

  • Deliverables: 3D concept, construction documents (CD), lighting design, material specifications.
  • Collaboration: we work directly with your contractor, or introduce vetted ones.
P · 02 Structural Engineering

Structural engineering

Feasibility and safety calculations for the architectural design - drawings pass verification before reaching the site, avoiding costly rework.

  • Deliverables: structural calculation dossier, structural drawings, permit documentation, author supervision on site.
P · 03 Feng Shui & Wellness

Feng shui & spatial wellness

Harmonizing orientation, light, ventilation and spatial energy - a measured approach (microclimate, air quality), not superstition.

  • Deliverables: survey report with layout recommendations, integrated directly into the P·01 design documents rather than delivered as loose advice.
P · 04 Spatial Reorganization

Spatial reorganization

No demolition - optimizing what you have. Changing function, flow and aesthetics for offices, showrooms and homes that are already in use.

  • Deliverables: workflow mapping, new layout plan, furniture & equipment list (FF&E), phased construction plan with no business interruption.

Cross-domain

CLUSTER 03 · CROSS

A service that runs across both domains, supporting every project.

X · 01 Global Support

Multilingual support

Removing language barriers for international projects: specialist translation, website localization (like this very bilingual site), multilingual AI Agent scripts.

  • Deliverables: proofread specialist translations, multilingual websites with correct hreflang, AI Agents answering in EN/JP/KR/ZH/FR/DE.

Events & Partners

CLUSTER 04 · EVENTS

Coordinated through a curated partner network - you sign one contract, and Chạm AI is accountable for final quality.

Event stage with LED screens and professional lighting

7 event services - with their own detailed page

Full-service event planning, LED screen rental, sound & lighting, singer / artist booking, KOL / influencer booking, press / PR booking, and photo / video production. Every service lists its scope and deliverables.

Full-service eventsLED screensSound & lightingArtist bookingKOL / InfluencerPress / PRProduction
See the 7 event services in detail →
Get started

Not sure which service you need? Start with an audit.

Tell us where things stand - your web, brand, space. A 45-minute conversation, and you leave with a diagnosis and a proposed roadmap. No commitment, no fee.

Get a Phygital Audit